Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Greywood Finviora collects and retains data essential to your trading practice. Our methods for collecting and storing this data are outlined in the following Privacy Policy.

The following principles underpin our policy:

• To ensure complete transparency about how we collect and store your personal information:

Our aim is to ensure you understand how we collect and handle all data, so you can make informed decisions with confidence. We maintain clear guidelines and processes for managing data on this website. Our policy outlines the specific methods we utilise so that you have clear, concrete information about its use at every step. You are in the driver's seat.

We will promptly share relevant information whenever we determine you should be notified. Transparency is central to how we operate.

Our trained staff are always ready to answer any questions you may have about all aspects of our processes, including our obligations under the laws of Australia. You can contact us at: info@greywood-finviora.com

• We do not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for the following purposes: to ensure the proper functioning of Greywood Finviora services and to connect trader members with third-party trading platforms. We may also process data to maintain and enhance website functions and services, protect our rights, and meet regulatory or other legal obligations. Finally, we process data as needed to provide administrative and other business functions related to the Services we deliver to you, the client.

To deliver better services tailored to your preferences and needs, Greywood Finviora uses personal information.

• To be able to effectively utilise essential tools to protect your personal data and safeguard your rights in this context:

You can contact us at any time to access all of your personal information. We can update or delete it as needed. We can assist with requests to transfer that information to you or to a nominated third party. We offer these services to help you exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, with bank-grade safeguards. While a 100% guarantee isn’t possible, we’re committed to continually upgrading our systems and strengthening the measures we have in place.

We maintain a detailed and comprehensive privacy policy and highest-level security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of all data relating to individuals.

Our policy applies to all natural persons who are identifiable or already identified. This specifically covers any natural person who can be identified, or has been identified, in connection with data entrusted to us or data we can access and/or combine.

The processing of data, as defined in the Privacy Policy, specifically refers to the storage, management and organisation of personal data.

We do not collect or attempt to collect any information about individuals under 18. We do not permit anyone under 18 to use our platform for any purpose. If we discover a user under 18 or any information about a person under 18, we will delete that information immediately.

2. What personal information do we collect and store?

When you register with us, we collect the personal information required to enable your use of our services. Where necessary, we may also ask you to provide personal information to verify account ownership, for example. To maintain and improve service quality, we collect and analyse data about how you use our platform and our third-party partners’ services.

3. You are under no obligation to provide your personal information to the company.

While you’re not obliged to provide your data, choosing not to do so may limit our ability to provide services. It may also restrict your access to our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that could be used to personally identify you. We do collect details such as your account activity, your IP address, and the date and time you access the service. For maintenance, security and support services, we retain any system crash reports, browser information, and the device type used to access your account. We also record your account's preferred language.

Regarding personal data, we only collect and retain information you agree to provide to us when you connect, through us, with a third-party trading platform.

The personal information you have provided to third-party platforms may include your full name, address, phone number and email address.

5. Why does the company need my personal data and is it lawful for them to collect it?

We collect, store and process your personal information solely for the purposes set out in this Policy. All such use and processing comply with applicable laws in Australia.

We will only handle, process, or transmit your data in accordance with the applicable laws of Australia. The legal bases for this are as follows:

• You have agreed to allow the company to store and process your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
• To enhance services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal data.
• We must process data to meet legal obligations.

If you would like to learn more about the data processing the company is required to undertake, please contact us via email.

Below you will find a list of the specific purposes for which we may use your personal data, along with the legal basis.

6. Sharing Personal Information with Third Parties

For the purposes of storing and processing IP addresses, conducting user surveys and analysis, and providing other related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share certain personal information you provide with third-party services. In such cases, your data will be handled in line with the privacy policies of the relevant company or companies. This may include multiple digital trading platforms.

To better serve our clients and improve our overall services, the company may share personal information with its affiliates and trusted partner organisations.

Where required by law, or to protect our rights and assets and those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.

In the event of a significant corporate transaction—such as the sale of the company or seeking investment or financing—we may share relevant data in a lawful and appropriate manner. This also applies in the case of any merger, restructure, consolidation, or insolvency, as required by law.

7. Use of Cookies and Third-Party Services

We may use cookies and similar technologies for site analytics and, in partnership with advertising partners, in accordance with applicable laws and standard practice.

Cookies—small pieces of data stored on your device when you visit a website—are used to collect information about your browsing behaviour, preferences and similar activity. Their purpose is to personalise and enhance your user experience. They allow us to remember your settings and preferences, and to tailor our service offerings to you on this basis. These cookies are also used for site analytics and to gather statistics for strategic planning.

Broadly, this site uses two types of cookies. Session cookies are stored only for the duration of your session and are deleted when you close your browser. Persistent cookies remain in your browser even after your session ends. These help the site recognise you as a returning visitor and facilitate your use of the site.

Types of cookies:

Cookies may be used as required, in line with their intended purpose:

Cookies have been blocked or removed

If you wish to delete or block cookies, you will need to do so through your browser's settings. Follow the links below for step-by-step instructions on how to manage this in the most widely used browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies may prevent some functions and site features from working as expected.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the activities described in this policy. It may be kept longer if required by local laws, regulations, or our organisational policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for a period of 12 months. Upon expiry of that 12-month period, and with your consent, the data will be shared for a further 12 months.

Our operations include the routine review of all personal data to determine whether it remains necessary or not.

9. Transfers of personal data to third countries or international organisations

As required to provide our services and for security reasons, personal data may at times be transferred to third countries (outside your own country) and to international organisations using robust security protocols. We implement data security measures at the highest practicable level to protect your personal data and ensure you can access legal remedies and rights in all cases.

Within the EEA (European Economic Area), all residents are afforded data protection rights and safeguards.

• All data transfers are carried out under the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are conducted in accordance with Article 46(2). This is a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses (SCCs), governed by Article 46(2)(c) of the GDPR, set the conditions for data transfers, which are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company uses to protect your personal data during overseas transfers, please email your request to info@wealthwaydigital.uk

10. Personal Information Protection

Personal data is safeguarded with the highest-level technical and organisational measures, in line with gold‑standard procedures. These measures are designed to prevent unlawful or accidental destruction of data, as well as any loss or alteration of that data.

While we exercise the utmost care and follow gold-standard data protection practices as required by law, it is not possible to guarantee in all circumstances that your personal data will remain completely error-free. Accordingly, we cannot be held liable where personal data is disclosed or suffers incidental, intangible or consequential loss or damage. This includes situations beyond our control, such as disclosure arising from transmission errors, unauthorised third-party access, or any similar cause of this nature.

If we receive a legally binding request from regulators, law enforcement, or other authorities, we may be required to disclose your personal information to them. Once disclosed as required by law, we cannot control how those bodies handle, store or protect your information.

Any information transmitted over the internet, including personal information, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. Please note these are not affiliated with us and are outside the company’s control, and our Privacy Policy does not apply to them. They maintain their own policies and processes for collecting and handling personal information, and we are not responsible for their practices. Use at your own discretion.

Always review the privacy policy of any company or service when visiting their website before providing any personal information. Ensure that their data collection, use and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you of any changes via our website and any other appropriate channels. The updated version of the privacy policy will be published on the website, and this revised policy will take effect immediately upon publication, unless stated otherwise.

13. Your rights over your personal data

You have full control and the final say over how your personal data is used, including the right to verify its accuracy, correct errors, and choose to delete it or limit the scope and nature of any processing we undertake.

On this page, residents of the EEA will find information relevant to them:

Your personal information is protected by the rights described herein. By sending an email to the address below, you can exercise these rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data we process is accessible to you and therefore verifiable.

You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of the data we are processing, beyond the copy already provided, a reasonable fee may be charged.

Rights granted under law and our Privacy Policy must not infringe on the rights of others. We may refuse or limit access to personal information where providing it would unreasonably affect the rights and freedoms of other individuals.

Right to Rectify Errors

Any errors in your personal data, whether due to omission or incorrect details, can be corrected by you or by the Company to ensure it is processed properly.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances. 1) If your personal data has been processed without your consent or on unlawful grounds. 2) When you request its removal and the Company has no legal obligation to retain it. 3) If you object to any processing by us, even where lawful and based on our or a third-party provider’s legitimate interests, and finally 4) If we are required by law to delete your data.

The right to deletion is overridden and superseded by legal obligations imposed by EU or Member State law. Likewise, this applies where data is required for the exercise of, or defence against, legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information if you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following cases: 1) where EU or Member State law requires retention; 2) with your consent, where it is needed to establish, exercise, or defend legal claims; 3) to protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, where you have consented in any form to its collection and the processing is carried out by automated systems.

You have the right to request the transfer of any and all personal data to another company or organisation, where this is technically feasible. Exercising this right does not affect your right to have your data deleted. However, it cannot be exercised where doing so would infringe upon the rights or freedoms of another individual.

Right to object to data processing

While the Company may process data to pursue its legitimate interests, or those of a third‑party service provider, you have the right to object to such processing and request that it cease. This right does not apply where there is a compelling legal basis to continue, including for the establishment, exercise, or defence of legal claims. In such circumstances, we may continue processing your personal data.

You may, at any time, request that your personal data not be processed for any direct marketing purposes.

Right to Decline or Withdraw Consent

You have the right to withdraw your consent to our processing of your personal data at any time, taking effect immediately where possible. This does not apply retroactively to processing that took place before you withdrew consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, European Union Member States have established regulatory and supervisory authorities to address such matters. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines the circumstances in which your personal data rights may be limited by the laws of the European Union or its Member States.

Once we receive your request about your personal data and how it is processed, we will provide access to the information you have requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the new deadline within one month of receiving your request.

We will provide requested information electronically at no charge, except where doing so conflicts with the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or decline a request if it is considered vexatious, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is any reasonable doubt about the person submitting the personal data request, to ensure data protection and security.